Shipping policy

Global Roast Coffee Shipping Policy

Introduction

At Global Roast Coffee, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding the shipment of our products.

Processing Time

Orders are typically processed and shipped within 1-3 business days from the date of purchase.
Please note that processing times may be extended during peak seasons, holidays, or due to unforeseen inventory issues. We will notify you of any significant delays.

Shipping Methods and Delivery Times

We offer various shipping options at checkout. Delivery times vary based on the selected shipping method and destination.
Standard Shipping: Delivery within 5-7 business days after processing.
Expedited Shipping: Delivery within 2-3 business days after processing.
International Shipping: Delivery times vary depending on the destination and customs clearance processes.Shipping Charges

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout.
Free standard shipping is available on orders over a specified amount. Details and eligibility for free shipping promotions will be provided at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order.

International Shipping

At this time, we currently do not offer international shipping. In the future when we do the following rules will apply
When we ship to select international destinations. Please note that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
Delivery times for international orders may vary based on the destination and customs processing times. We are not responsible for delays caused by customs.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery time, please contact us at :Globalroastcoffeecompany@gmail.com We will investigate the issue and work to resolve it promptly.
In the event that your order is confirmed lost, we will offer a replacement or a full refund.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of receiving your shipment. Provide us with your order number and photos of the damaged item(s). We will arrange for a replacement or a refund.

Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at:

Global Roast Coffee Email:Globalroastcoffeecompany@gmail.com

Effective Date

This Shipping Policy is effective as of 01/2024